Privacy Policy for Metro Protection Service

Effective Date: September 25, 2025

Metro Protection Service (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or contact us.

Information We Collect

Personal Information: Name, phone number, email address, mailing address, job or company details, and any information you submit when requesting a quote or contacting us.
Service Information: Details related to your security needs, property location, site access instructions, event dates, and service preferences.
Technical Information: IP address, device type, browser type, operating system, referring URLs, pages viewed, and timestamps collected via cookies and similar technologies.

How We Use Your Information

Provide, schedule, and manage security services and customer support.
Respond to inquiries, quotes, and service requests.
Improve website functionality, safety, and user experience.
Send transactional communications such as invoices, service updates, and important notices.
Protect against, identify, and prevent fraud or misuse.
Comply with legal obligations and enforce our agreements.

Sharing of Information

We do not sell, rent, or trade your personal information. We may share information in limited situations:

Service Providers: Trusted vendors who assist with website hosting, analytics, communications, or field operations under confidentiality obligations.
Legal Requirements: When required by law, regulation, subpoena, or court order.
Protection of Rights: To protect the safety, rights, or property of Metro Protection Service, our clients, personnel, or the public.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate the site, remember preferences, and analyze traffic. You can control cookies through your browser settings. Disabling cookies may affect certain features.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices and Rights

Request access to the personal information we hold about you.
Ask us to correct or delete personal information, subject to legal or contractual obligations.
Opt out of marketing emails by using the unsubscribe link in our messages.

Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us information, please contact us so we can delete it.

International Visitors

Our website is operated in the United States. If you access the site from outside the U.S., you acknowledge that your information may be processed in the U.S. where privacy laws may differ from those of your country.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the site after changes are posted indicates your acceptance of the revised Policy.